Benchmarks and tools

Recruitment ROI calculator for research sites

Research site director in his office looking at a laptop showing a rising line chart
Short answerRecruitment ROI equals revenue from the randomized patients a channel produces, minus the channel's full cost including staff time, divided by that cost. Enter your numbers below. The calculator also discounts revenue for dropout, using the 19.1% Tufts CSDD average as a starting point.
Chart comparing a $15,000 recruitment channel cost with revenue from one to six randomized patients

Recruitment ROI calculator

All defaults are illustrative. Replace them with your study's numbers.

How should you use this?

  • Count randomized patients, not leads. A meta analysis found online recruitment cheaper per enrollee, yet offline methods converted better in 69% of comparisons (JMIR).
  • Include staff time. In one 25 practice trial, recruitment took 3.7 staff hours per randomized patient (PMC).
  • Discount for dropout. The Tufts CSDD average is 19.1% (Tufts CSDD). Dropouts usually earn partial revenue, so this setting is conservative.
  • Compare channels side by side by running the calculator once per source.

What usually changes the answer?

Conversion. Channels that send patients who already meet the criteria randomize more of what they send, which lowers cost per randomized patient even when the channel looks expensive. See how to calculate recruitment ROI for the full method.

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Sources

  1. "Site specific factors associated with clinical trial recruitment efficiency in general practice settings," PMC
  2. Applied Clinical Trials, "Can Recruitment and Retention Get Any Worse?" (Tufts CSDD screen failure study)
  3. Brøgger Mikkelsen M. et al., "Online Patient Recruitment in Clinical Trials: Systematic Review and Meta Analysis," Journal of Medical Internet Research